Responsible gambling

Responsible Gaming: Protecting Your Well-being

As an online casino player, you may be exposed to various risks associated with gaming. We want to ensure that your experience is enjoyable and safe, so we've implemented a range of responsible gaming tools and policies.

Self-Exclusion: If you feel like your gaming habits are becoming problematic, you can self-exclude yourself from our platform for a period between 6 months and permanently. This feature will block your access to all accounts associated with your email address or IP address.

Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you can spend playing games on our site. You can adjust these limits at any time by logging into your account and going to the "Account Settings" section.

Reality Checks: We want to help you stay aware of how much time you're spending gaming online. Our reality checks will alert you after 60, 90, or 120 minutes of continuous play on a specific game or across all games. You can also set up custom alerts if needed.

Cool-Off Periods: If you need some space from gaming, take advantage of our cool-off periods: 24 hours to several weeks (depending on your account status and requests). This will prevent you from accessing any online accounts associated with your email or IP address during that time.

Account Closure: In cases where you're experiencing severe difficulties in managing your gaming habits or if we suspect problematic behavior, we reserve the right to close your account. All funds will be returned according to our standard withdrawal procedures and local laws applicable at the time of account closure.

Seeking Help

If you believe that your gaming is becoming a concern for yourself or others:

• Reach out to the National Problem Gambling Helpline (New Zealand) via 0800-764-364
• Contact GamCare

Identifying Problematic Gaming

Are you experiencing any of these warning signs?

• • Spent more money than intended
• You're hiding your gaming habits from family and friends.
• Your relationships are suffering due to excessive gaming.
• You feel the need to gamble with increased frequency or larger amounts.

If so, it's time for help. Talk to our support team about possible self-exclusion options or reach out directly to one of these organizations listed above for further assistance and guidance on responsible gaming practices.

Important Note: While we're here to support you in maintaining a healthy relationship with online gaming, please keep in mind that the New Zealand government doesn't oversee offshore casinos like ours. All issues related to our services will be managed through Curaçao-based dispute resolution processes.